Privacy Policy

1. Data Controller

The controller responsible for data processing on this website and within the “hello krk” app is:

Sven Bockermann
Augustastraße 111
42119 Wuppertal
Germany
Email: info@hellokrk.com

2. General Information on Data Processing

We process personal data in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

3. Hosting (Wix.com Ltd.)

Our website is hosted by Wix.com Ltd. Data may be stored on servers located worldwide. Transfers to third countries (e.g., the United States) may occur.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in secure and efficient operation).

4. Server Log Files

When you visit our website, the following data is automatically collected:

IP address
Date and time of access
Browser type and version
Operating system
Referrer URL

This data is used to ensure system security and stability.

5. User Registration and Account

When registering, we process:

Email address
Username (optional)

Purpose: Providing user account functionality.
Legal basis: Art. 6(1)(b) GDPR.

6. Mobile App

Our app "hello krk" may processes following data:

Device information
App usage data
Push tokens

7. Location Data (Location Services)

We may process location data to provide relevant local content (e.g., offers on the island of Krk).

This only occurs with your explicit consent (Art. 6(1)(a) GDPR).
You can disable location access at any time in your device settings.

8. Contact (Form / Email)

If you contact us (e.g., via contact form or email), your data will be processed to handle your request.

Legal basis: Art. 6(1)(b) GDPR.

9. Business Partners and Cooperation Requests

If businesses or self-employed partners contact us, we process their data to initiate and manage cooperation.

This may include:

Company name
Contact person
Contact details
Information about offers and deals

Purpose:

Communication
Creating and publishing offers
Managing partnerships

Legal basis: Art. 6(1)(b) and Art. 6(1)(f) GDPR.

10. Newsletter

If you subscribe to our newsletter, we process your email address.

Double opt-in procedure
You can unsubscribe at any time

Legal basis: Art. 6(1)(a) GDPR.

11. Cookies and Consent Management

We use cookies and similar technologies.

When visiting our website, you can manage your preferences via a cookie banner.

We distinguish between:

Necessary cookies
Analytics and marketing cookies

Legal basis: Art. 6(1)(a) GDPR.

12. Google Analytics

We use Google Analytics to analyze website usage.

Data processed may include:

Anonymized IP address
User behavior
Device information

Data may be transferred to the United States.
Processing only takes place with your consent.

13. Meta (Facebook / Instagram)

We use services provided by Meta Platforms for advertising purposes (tracking and retargeting).

Legal basis: Art. 6(1)(a) GDPR.

14. Push Notifications

Our app may send push notifications (e.g., events or deals).

This only occurs with your consent and can be disabled at any time.

15. Security Measures and Abuse Prevention

To ensure platform security, we process technical data (e.g., IP addresses, login times).

Legal basis: Art. 6(1)(f) GDPR.

16. Data Retention

We store personal data only as long as necessary for the respective purposes or as required by law.

17. Your Rights

You have the following rights:

Access (Art. 15 GDPR)
Rectification (Art. 16 GDPR)
Erasure (Art. 17 GDPR)
Restriction (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Withdrawal of consent

18. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority.

19. Changes to this Privacy Policy

We reserve the right to update this privacy policy at any time to reflect legal or technical changes.