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Terms and Conditions

1. Scope

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These Terms and Conditions (T&C) apply to the use of the “hello krk” platform (website as well as app / progressive web app).

By using the platform, the user agrees to these Terms and Conditions.

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2. Provider / Contracting Party

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Provider of the platform:

Sven Bockermann
Augustastraße 111
42119 Wuppertal
Germany
Email: info@hellokrk.com

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3. Description of Services

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“hello krk” is a digital platform providing users with information and content related to the island of Krk (Croatia).

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This includes in particular:

  • news, events and tips

  • offers and deals from local partners

  • personalized content

  • technical features such as push notifications and user accounts
     

Some content is provided by third-party partners.

All content is provided for informational purposes only.

To the extent permitted by law, we do not guarantee:

  • accuracy

  • completeness

  • timeliness

  • availability of the content

     

4. Conclusion of the User Agreement
 

The user agreement is concluded when the user:

  • uses the platform, or

  • installs the app and agrees to these Terms and Conditions
     

Use of the platform is generally free of charge.

Certain features or content may be subject to a fee (e.g. premium features, additional services or advertising services).
 

Payments are processed via:

  • external payment providers, or

  • app stores (e.g. Apple App Store, Google Play)
     

For digital content:
The right of withdrawal may expire once performance has begun and the user has expressly agreed to this.



5. Registration and User Account
 

Certain features require the creation of a user account.

Required information may include:

  • email address

  • username

  • registration via third-party providers (e.g. Apple or Google)
     

The user is obliged to:

  • provide accurate information

  • keep login credentials confidential

  • refrain from misuse

Use of the platform is only permitted for persons with full legal capacity.

 

6. Use of the Platform
 

The platform may only be used in accordance with applicable laws.

There is no entitlement to specific functionalities or uninterrupted availability of the platform.

We reserve the right to modify, restrict or discontinue functions at any time.
 

7. Rules of Conduct
 

Users are prohibited from:

  • publishing unlawful content

  • posting offensive or discriminatory content

  • violating rights of third parties

  • distributing spam or unauthorized advertising
     

Furthermore, any misuse of the platform is prohibited, especially:

  • use of automated systems (bots, scraping)

  • interference with technical infrastructure
     

In case of violations, we reserve the right to remove content and suspend or delete user accounts at our sole discretion.
 

8. Partner Content and Offers

 

The platform may display offers and deals from third-party partners.

These do not constitute recommendations or advice.

Contracts regarding such offers are concluded exclusively between the user and the respective partner.

“hello krk” is not a party to these contracts.
 

To the extent permitted by law, we assume no liability for:

  • execution of offers

  • pricing

  • availability

  • quality of partner services

     

9. Advertising and Monetization
 

The platform may contain advertising content.

Partners may book paid advertising services.

Advertising content will be clearly identified where required by law.

Payments for partner services are made directly to the respective partner.

 

10. User Content and Rights of Use
 

Users may upload content (e.g. reviews, comments or images).

By uploading content, the user grants “hello krk” a non-exclusive, worldwide, unlimited right to use such content for:

  • display on the platform

  • technical processing
     

The user warrants that:

  • they hold all necessary rights

  • no third-party rights are infringed

We reserve the right to remove content at our sole discretion in case of violations.

 

11. Liability
 

We are fully liable:

  • in cases of intent and gross negligence

  • for injury to life, body or health

  • in accordance with mandatory legal provisions
     

In cases of slight negligence regarding essential contractual obligations (cardinal duties), liability is limited to foreseeable, typical damages.
 

Otherwise, liability for slight negligence is excluded to the extent permitted by law.

In particular, we are not liable for:

  • content provided by third parties

  • technical disruptions or outages

  • data loss

  • incorrect or outdated information

     

12. Duration and Termination
 

The user agreement is concluded for an indefinite period.

Users may delete their account at any time.

We reserve the right to suspend or delete accounts at our sole discretion in case of violations.



13. Changes to the Terms
 

We reserve the right to amend these Terms and Conditions at any time.

Users will be informed of changes in an appropriate manner.

 

 

14. Data Protection

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The privacy policy of “hello krk” applies.

It contains information about the processing of personal data, including tracking, push notifications and, if applicable, location data.

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15. Applicable Law / Jurisdiction
 

The laws of the Federal Republic of Germany apply.

Place of jurisdiction is Wuppertal, to the extent permitted by law.

 

16. Final Provisions
 

If any provision of these Terms is or becomes invalid, the validity of the remaining provisions shall remain unaffected.

 

17. Dispute Resolution
 

We are not willing and not obliged to participate in dispute resolution proceedings before a consumer arbitration board.

 

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